Refund policy

Refunds & Exchanges
Due to the nature of personalized and custom-made items, we are unable to accept refunds or exchanges. Please ensure all spelling, names, and details are entered correctly at the time of purchase.

Sizing
If a sizing guide is available, please refer to it before ordering. If a guide is not provided, you may request one prior to purchase.

Order Inspection
We ask that all customers inspect their orders immediately upon receipt. If your item is defective, damaged, or incorrect, please contact us right away so we can evaluate the issue and provide the appropriate resolution.

Questions & Support
We are always happy to assist you with any questions. Please contact us at: info@3treesstitchco.com